Washer is Noisy
One of the most common and bothersome problems a washer can experience is excessive noise. There are a few parts that can malfunction and become noisy. On this page, you’ll find the parts that can cause this problem, info on these parts and how to test them, and links to replacement parts. It’s a Snap!
As its name suggests, the drain pump is the part that removes the water from the washer tub during and before the spin cycle. If there’s excessive noise coming from the washer during or after the spin cycle, it can mean that the drain pump is either defective or blocked.
How to Troubleshoot a Drain Pump:
- Disconnect the washing machine from its power source.
- Locate the pump - it will either be behind the front panel or cabinet.
- Remove the inlet hose to the pump.
- Inspect the hose and the pump impeller for any blockages, wear, or seizures.
- Remove any blockages or foreign objects that you encounter.
- If there is visible damage, or if the impeller is seized, you must replace the pump.
Don’t forget: just because parts look the same does not mean that they are the same. Make sure to use cross reference information and model numbers to confirm compatibility with your washer.
Find the right drain pump for your washer here!
If your washer is making loud banging noises during the spin cycle, your shock absorbers could be weak or damaged. These parts are responsible for regulating the movement of the tub during the spin cycle.
How to Troubleshoot Shock Absorbers:
- Disconnect the washer from its power source.
- Locate the shock absorbers - depending on the model, it will be behind the front or the rear panel. Consult your owner’s manual for more information.
- Inspect the shock absorbers for signs of damage or leaking fluids.
- If you find visible signs of damage or leaking fluids, you must replace your shock absorbers - we recommend replacing each shock at one time, even if only one of them is damaged.
Don’t forget: just because parts look the same does not mean that they are the same. Make sure to use cross reference information and model numbers to confirm compatibility with your washer.
Find the right shock absorbers for your washer here!
The drive motor is responsible for spinning the wash basket and, in some washers, operating the pump. Drive motors can be a source of excess noise when they are not functioning properly. If the part is failing, it is common to hear a buzzing or humming noise when the motor starts. There will sometimes also be a slight burning smell.
Note: To troubleshoot a drive motor you must handle electrical components. You must disconnect your washer before you do this. We recommend enlisting the help of an experienced professional before attempting to troubleshoot your motor.
How to Troubleshoot Drive Motors:
Note: this process requires a multimeter
- Disconnect the washer from its power source.
- Locate the drive motor - consult your washer’s owner manual to find the exact location.
- Carefully disconnect the wires from the motor to remove it.
- Use the multimeter at RX1 setting to test for continuity - place each probe on a separate terminal. Look for a reading of zero, or close to zero.
- If you receive a reading other than zero, or close to zero, you must replace your drive motor.
Don’t forget: just because parts look the same does not mean that they are the same. Make sure to use cross reference information and model numbers to confirm compatibility with your washer.