Snap Supply Recognized For Its Commitment to Efficient Customer Service
We'd like to extend a thank you to BrightPearl, who have chosen to take the time to create a post about us for their Customer Stories section of their website. If you're interested, you can read the post here.
The interview outlines the ways in which we have evolved our workflow to allow for more time for customer service. Previously, our team worked over time to uphold our customer lofty customer service standards while simultaneously putting in the hours required for proper data entry.
As we have evolved, we have taken advantage of automation technology to improve our process and allow us to focus our attention where it matters the most: on you, the customer!
Using BrightPearl's automation tech has also allowed us to open up a new wing of Snap Supply, Snap Supply Wholesale. We've also been able to bring on a new team member to strengthen our organization and further help us with our quest for total customer satisfaction.
Kelly Legg, Snap Supply's newest team member, is the sales expert at Snap Supply Wholesale. If you're interested in opening an account with Snap Supply Wholesale, you can reach her here:
Thank you again, BrightPearl, for your support and your generous post! We are thrilled to save time on data entry so that we have more time to dedicate to our amazing customers.